Mission & Vision


Brings together the strength, numbers and influence of the state’s tourism proponents to create one powerful, inclusive and coordinated tourism advocate.

We are giving those who care about our Industry’s future a stronger voice as we work for critical change, including more reliable funding, pro-business policy and stronger public support.

CHAT Training Program

Connecticut Hospitality Awareness Training, or CHAT for short, is an ambitious program developed by the Connecticut Tourism Coalition to train frontline personnel who work at attractions, lodging establishments, restaurants and other businesses that make up the Connecticut tourism industry. CHAT is Connecticut’s first online training program to educate workers on the fundamentals of hospitality service and the significance of tourism to our economy.


Mission & Vision

The Connecticut Tourism Coalition is comprised of various association and industry–supporting organizations whose main goal is to affect change in the Connecticut tourism industry by addressing key legislative, regulatory and budgeting issues through public education.

University of New Haven’s Kate Costello, Robert Braathe, John Scippa, Jan Jones, Rodney Rizarry, Frank Burns (Executive Director, CT Tourism Coalition) and Greg Altieri (front)

CT Tourism Coaltion President Stephen Tagliatela, CT Tourism Coalition Executive Director Frank Burns and PRESIDENT AND CHIEF EXECUTIVE OFFICER Mystic Aquarium, Stephen Coan

Carolann Ouellette, former Director of Tourism, State of Maine, was the Keynote Speaker at CTC’s fall Board Meeting at the Maritime Aquarium at Norwalk. Carolann, center, is flanked by Kevin Dodd, President of Essex Steam Train & Riverboat (left) and Kathleen Burns, Executive Director of CT Marine Trades Association (right).

The Maritime Aquarium at Norwalk proudly displays their CHAT certificates having successfully completed the online training program offered by the CT Tourism Coalition.

Eastern Chamber and their CHAT certificates presented at Mohegan Sun Casino March 2019

Saybrook Point Resort proudly displaying their CHAT Certificates

The Whaler’s Inn team in Mystic proudly displays their CHAT certificates having successfully completed the online training program offered by the CT Tourism Coalition. Amanda Arling, President, Whaler’s Inn is seated on the right. Stephen Tagliatela, President, CTC is standing in the center.

CHAT certificate recipients from CT Wedding Group. Left to right: Samantha Nickerson, Cate Lucewicz, Cathy Amarante, Mike Donovan, Allie Feitelson, Tom McDowell

Arts, Culture and Tourism Committee.

The Lamont-Bysiewicz Policy Committee for Connecticut Arts, Culture and Tourism present their recommendations for policy changes that would support and grow Connecticut tourism under the next administration. Special thanks to Lt.Governor Bysiewicz and all the community leaders and tourism champions who attended the presentation.

Connecticut Tourism Coalition

Connecticut Tourism Coalition